Before your first booking

Setting up your French Carrefour account

Since you're the one buying from Carrefour — we just ferry the order across — you'll need an account on carrefour.fr. It's the awkward bit. We'll help.

One thing to do first: carrefour.fr is in French. Your browser can translate the whole site to English with one tap — right-click anywhere and choose Translate to English in Chrome or Edge, or tap aA → Translate to English in Safari on iPhone. It's not perfect, but it's good enough to navigate signup and shopping.

A carrefour.fr account normally expects a French address and a French phone number — which an Irish customer might not have. There are a few ways round this:

  • A friend or family member's French address. Easiest if you have one — orders just go via their account, or you create your own using their address.
  • A French address service. Services like Lebonfacteur (and similar) offer you a French address for non-residents. We'll point you to a current option in your email — pricing and offerings change, so it's safer to recommend live than freeze it on a page.
  • A French phone number. Sometimes Carrefour accepts an Irish mobile; sometimes it doesn't. If needed, a Free Mobile SIM or one of the eSIM apps gives you a French number cheaply.

Rather than write a step-by-step guide that goes out of date the moment Carrefour redesigns their signup form, we'll walk you through it personally — on a quick call, over email, or over WhatsApp. Whichever's easiest. Most people are up and running in fifteen minutes.

Get in touch

Tell us a little about your situation and we'll come back to you with the easiest path for your case.

Email us — we'll help you set up →

Why don't we just set up an account for you?

Because the groceries need to be yours, legally. Your name on the order, your card paying for them, your account. We're a courier service, not a grocery shop — that's what keeps us simple, transparent on price, and lets you keep all your customer rights with Carrefour directly. The fifteen minutes of setup pays itself back across every future booking, which from your second one onwards is just three taps on your phone.